Monday, July 09, 2007

Flyers Rights Update

Kate Hanni returned to my KMOX show today to express her disappointment in Congressman Jerry Costello, who (in a June appearance on my show) promised to include more consumer protections in the FAA reauthorization bill, but hasn't lived up to those promises.

Kate also revealed how the airlines treat your lost luggage -- which they call "unclaimed" luggage, as if you didn't want it back and decided to abandon it or forget about it when it didn't show up at your destination -- by shipping them to a warehouse and then auctioning them off on eBay. Listen.

Kate is the leader of the Coalition for Airline Passengers' Bill of Rights.