Alex Frankel "Punching In"


Alex Frankel worked at the Apple Store, Enterprise Rent-A-Car, The Gap, and Starbucks, as research for his book, "Punching In." Today we talked about his experiences, and the internal cultures of each of those companies -- from hiring people passionate about the product to calling employees "associates" to the odd questions you have to answer on their job applications.

Listen, then click here to subscribe to these podcasts via iTunes!

Labels: